Data Protection and Privacy Policy
At Book Your Medicines, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), and other regional data protection regulations.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
Name, address, and contact details (email address, phone number).
Date of birth and gender.
Payment information (e.g., credit card details).
b. Health-Related Information
Prescription details and medical history (as required for processing orders).
Allergies or specific health concerns (if disclosed).
c. Technical Information
IP address, browser type, and device information.
Usage data such as website interaction patterns.
2. How We Use Your Information
Your information is used strictly for the following purposes:
To process and deliver your orders.
To verify prescriptions and ensure the safe use of medications.
To improve our platform and customer service experience.
To send notifications about your orders or updates to our services.
To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or share your personal data with third parties, except as necessary to:
Partner with licensed pharmacists and verified logistics providers for order fulfillment.
Comply with legal obligations or respond to valid government requests.
Protect against fraud, unauthorized transactions, or other illegal activities.
4. Data Retention
We retain your personal data only as long as necessary for:
Providing our services.
Complying with legal and regulatory requirements.
Addressing disputes or enforcing agreements.
5. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the data we hold about you.
Correction: Request updates or corrections to your personal information.
Deletion: Request deletion of your personal data (subject to legal and regulatory obligations).
Objection: Object to certain data processing activities, including direct marketing.
Data Portability: Request a transfer of your data to another service provider.
To exercise your rights, please contact us using the details provided below.
6. Security Measures
We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse, including:
End-to-end encryption of sensitive data.
Secure servers and firewalls to protect online transactions.
Regular security audits and staff training on data protection.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience.
Analyze website performance and usage.
Provide personalized content and recommendations.
You can manage your cookie preferences through your browser settings.
8. International Data Transfers
As a global company, your data may be transferred and stored outside your country of residence. We ensure such transfers comply with applicable data protection laws, using measures like Standard Contractual Clauses or equivalent safeguards.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be communicated via email or prominent notices on our website.
10. Contact Us
For questions or concerns about this policy or your data, please contact us at:
Phone: +1 307 407 3717
Email: info@bookyourmedicines.com
