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Terms and Conditions

Welcome to Book Your Medicines. These Terms and Conditions outline the rules and regulations for using our services, including the purchase and global delivery of medicines. By accessing our platform and placing an order, you agree to abide by these terms. If you do not agree, please refrain from using our services.

1. Introduction

Book Your Medicines is an online platform offering the purchase and doorstep delivery of medicines worldwide. Our operations comply with international and local laws, ensuring safe and ethical practices.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old.

  • Provide valid prescriptions for prescription-only medicines.

  • Agree to comply with the applicable laws of your country of residence.

3. Orders

3.1 Order Process

  • Orders can be placed through our website or other approved platforms.

  • Customers must provide accurate and complete details, including delivery address and contact information.

  • Prescription-only medicines require a valid prescription uploaded to our platform.

3.2 Order Confirmation

  • Upon receipt of your order, you will receive a confirmation email with details of the items, costs, and estimated delivery times.

  • Orders are subject to approval based on prescription verification and stock availability.

4. Payments

4.1 Payment Methods

  • We accept payments through major credit/debit cards, digital wallets, and other approved payment systems.

  • Payments must be completed at the time of order placement.

4.2 Pricing

  • Prices are displayed in the currency of the country of purchase and include applicable taxes and fees.

  • Shipping costs are calculated separately and shown during checkout.

4.3 Refunds and Cancellations

  • Refunds are processed in accordance with our Refund Policy.

  • Orders can only be canceled before shipment.

5. Shipping and Delivery

5.1 Global Shipping

  • We ship medicines worldwide, subject to local customs and import/export regulations.

  • Delivery times vary depending on the destination and selected shipping method.

5.2 Customs and Duties

  • Customers are responsible for any customs duties, taxes, or fees levied in the destination country.

  • Orders may be delayed or rejected due to local customs policies. We are not responsible for such delays or refusals.

5.3 Delivery Issues

  • If your order is lost or damaged during transit, please contact us within 7 days of the expected delivery date.

  • Ensure the delivery address is accurate. We are not liable for delays or non-delivery due to incorrect addresses.

6. Use of Medicines

  • Medicines must be used as per the provided prescription and instructions.

  • Consult your healthcare provider for advice before using any medication.

  • We are not liable for misuse, side effects, or health issues arising from improper use of medicines.

7. Privacy and Data Protection

  • We prioritize your privacy. Please refer to our Privacy Policy for details on how we handle your personal data.

  • Your information is shared only as necessary to fulfill orders and comply with legal obligations.

8. Prohibited Activities

You agree not to:

  • Use our services for illegal activities or to purchase prohibited substances.

  • Falsify prescriptions or provide inaccurate personal information.

  • Resell medicines obtained through our platform.

9. Intellectual Property

  • All content on our platform, including logos, text, and design, is the property of Book Your Medicines and protected by intellectual property laws.

  • You may not copy, distribute, or modify our content without prior written consent.

10. Liability and Disclaimers

  • Our services are provided "as is," without warranties of any kind.

  • We are not responsible for delays, losses, or damages caused by third-party logistics providers or customs authorities.

  • Liability for any claim is limited to the amount paid for the disputed order.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom, the United States, Australia, Canada, India, and other applicable jurisdictions. Disputes will be resolved in accordance with the laws of the customer’s country of residence.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our platform, and continued use of our services constitutes acceptance of the revised terms.

13. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

  • Phone: +1 307 407 3717

  • Email: info@bookyourmedicines.com

Thank you for choosing Book Your Medicines. Your health is our priority.